Intro to business communication

Learn how to take your business writing – which includes emails, memos, presentations, and reports – to the next level with this free course. Discover how to streamline your business communication by making it easy to read, direct, and clear.

This free online course is one of the many available through Google’s Digital Skills for Africa, a Google initiative in conjunction with various training partners, which aims to train young people in digital skills.

In Digital Skills For Africa you will find free training both face-to-face and online, which will help you to expand knowledge on topics that interest you, information that will allow you to optimise the way you present yourself for a job, and resources to start your own entrepreneurial project.

How it works

Enroll in a course - Select a course from a large catalog of learning materials, that is best suited to your goals.

Track your progress - Use the “My Learning Page” to monitor your progress.

Complete module quizzes - The course contains video tutorials and opportunities to test your knowledge with quizzes.

  • Course Duration: Approx. 1 hr
  • Course Price: Free
  • Level: Beginner

Who is this course for? This course is for anyone who wants to learn how to make their business communications concise, easy-to-read, and engaging.

What you will get? Aside from access to a wealth of knowledge from Google industry experts, this course includes video tutorials, easy-to-implement tips, and end of topic assessments. You’ll also have unlimited access to the training.

Some of the skills you’ll learn

Communication skills - Engage with our audience more effectively with share ideas and messages.

Writing - Whether you’re drawing up a report or presentation, or designing a memo, you need to learn the basics of effective written communication.

Lessons included

Check out our blog for more free online courses!